LMQA project (Andika)

Document Control in ISO 15189 (2007) is reviewing the quality manual, ensuring the objectives is achieved. Quality manual is specific in an organisation and it varies to suit the organisation.

Review of request and contracts determines the competence of workers. The technical ability of the worker is essential to maintain quality(Carec 2004)1.

During examination by referral laboratories, a procedure is created which includes a record of specimens, dispatch dates and return of report from referral laboratories.(College of American Pathologist 2008)

Resolution of complaints is a document which indicate steps used in determining the source, the amendment and improvements made to prevent re-occurence.

(98 words excluding citation and reference)
Reference:
1. Carribean Laboratory Accredition Services. (2004) A Guidance Document for the Application of ISO 15189:2003 to Medical Laboratories
http://www.carec.org/pdf/accreditation_guidelines_april_2004.pdf#search=%22iso%2015189%22



2. College of American Pathologists.(2008).What is Accreditation to ISO 15189:2007.Retrieved 14 June, 2008.from
http://www.cap.org/apps/cap.portal?_nfpb=true&cntvwrPtlt_actionOverride=%2Fportlets%2FcontentViewer%2Fshow&_windowLabel=cntvwrPtlt&cntvwrPtlt%7BactionForm.contentReference%7D=laboratory_accreditation%2Fiso%2Fiso_faq.html&_state=maximized&_pageLabel=cntvwr

3. Westgard QC.(2004).Guest Essay: ISO Standard in Clinical Laboratories.Retrieved 13 June,2008.from

http://www.westgard.com/iso5.htm

Andika Putra Anda Indera

0604612B